Terms & Conditions

1. Introduction

Welcome to Shree Guru Nanak Wool Storess. By accessing or using our platform, physical store consultations, websites, and associated services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our platform.

2. Fabric and Tailoring Services

We make every effort to display fabric designs, color shades, patterns, and wool textures as accurately as possible on our online portals and Instagram highlights. However, actual textile color saturations can depend on device screen configurations. Our bespoke custom-fittings are subject to measurements provided during consultations.

3. User Communications & Consent

In order to provide account notifications, update service listings, and coordinate order deliveries, we require access to user contact numbers.

By accepting the Terms and Conditions of our platform, you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR and RCS messaging. These calls and messages may be made to remind you of any relevant updates, activities, or information regarding your account, as well as to inform you about new offers, promotions, or updates related to our platform and services. You acknowledge and agree that we may use your phone number to provide these communications and understand that this is a necessary part of your engagement with our platform. You may opt out of receiving such communications at any time by contacting our support team or following the opt-out instructions provided in any communication. However, opting out of promotional calls will not affect non-promotional or service-related communications that are essential to your use of the platform.

4. Opt-Out Rights

You can revoke your promotional communication consent at any time. Simply send an email, call our customer support helpline, or reply with standard opt-out keywords. Service-critical notifications (such as tracking details, invoice alerts, and shipping changes) will continue to route to you to facilitate secure transaction processes.

5. Intellectual Property

The visual assets, logos, site layout designs, brand name, and custom photographic illustrations displayed on this platform are owned by Shree Guru Nanak Wool Storess. Any unauthorized reproductions, distributions, or copying of content without explicit written consent is strictly prohibited.

6. Governing Law

These terms and conditions shall be governed by and interpreted in accordance with the laws of India, under the jurisdiction of the courts of Kanpur, Uttar Pradesh.