1. Information We Collect
We collect information directly from you when you enquire about our boutique designs, request custom tailoring measurements, register on our platform, submit contact forms, or chat with our design team. The data we collect includes, but is not limited to, your name, telephone/mobile number, email address, custom dress measurements, and general collection interests.
2. How We Use Your Information
We process your personal information for purposes based on legitimate business interests and to fulfill our services. Specifically, we use your data to:
- Send you tailored order updates, invoice notifications, and shipping tracking information.
- Respond to your boutique design enquiries and direct WhatsApp messages.
- Inform you of new ladies suits releases, seasonal cardigans, denim launches, and promotional offers.
- Verify transactions and secure account profiles.
- Initiate automated notifications, IVR calls, and RCS messaging as consented to under our Terms and Conditions.
3. Data Sharing & Disclosure
Shree Guru Nanak Wool Storess values your privacy. We do not sell, rent, or trade your personal data with third-party advertisers. We may share information with trusted third-party service providers (such as text messaging gateways, delivery partners, and shipping aggregators) solely to execute order fulfillments and service communications.
4. Cookies & Web Tracking
We may use cookies and similar tracking tools (like web beacons or browser scripts) to improve your browsing experience, remember layout choices, analyze site traffic, and optimize custom animations. You can adjust your web browser settings to block cookies, though this may disable certain interactive features on the website.
5. Data Security
We implement appropriate technical and administrative security measures designed to protect the safety of your personal information from unauthorized access, loss, alterations, or disclosures. However, please remember that no electronic transmission over the internet can be guaranteed 100% secure.
6. Your Rights & Choice (Opt-Out)
You have the right to request access to the personal data we hold about you, request corrections, or request its deletion. You can opt out of promotional messages and marketing phone calls/SMS at any time by replying to communications with standard opt-out keywords or by writing to our styling team directly at our Kanpur boutique address.